Frequently Asked Questions

Get answers to common questions about Dermalogica Normal, Dry, Sensitive & Oily Skin.

The treatment begins with a detailed skin analysis to determine type and concerns. Therapists select Dermalogica cleansers, exfoliants, masks and serums to balance, hydrate or regulate oil, customizing each step to deliver safe, effective results.

Yes. We use oil-regulating cleansers, targeted exfoliation and calming treatments within the Dermalogica protocol to treat acne-prone and oily skin while minimizing irritation and supporting clearer, balanced skin.

Most clients benefit from monthly facials to maintain results. Sensitive skin may need gentler spacing, while oily or acne-prone skin can improve with a recommended initial series and follow-up frequency from your therapist.

No. Sensitive-skin treatments use gentle, low-irritant Dermalogica products and soothing techniques. We perform patch tests when needed and adjust products or steps to minimize reaction and support barrier repair.

Standard sessions are about 60 minutes including consultation, cleansing, exfoliation, mask, massage and targeted serums. Extended 75–90 minute options are available for deeper treatments or advanced therapies.

Follow your therapist's product recommendations, avoid direct sun and harsh exfoliants for 48 hours, use daily SPF, and maintain gentle cleansing and hydration routines to support and prolong results.